Technician with a Heart of Gold

We brought our 13 year old cat Missy in today. We’ve been seeing Dr. Ramsey with our pets for 15 plus years, and trust him and his care completely. And the other doctors. We had to leave Missy for several hours as urine needed to be extracted. I don’t leave pets. Ever. My wife reminded me that Missy was in the care of Dr. Ramsey, and would be fine. I immediately agreed. There is such an incomplete feeling, as always, when you leave a vets office with an empty pet carrier. My wife works from home and I chose to work from home that day too. We were so worried b/c Missy gets so scared. If people come over, she hides. Going to the vet, she buries her head in our arm pits as that makes her feel protected and safe. To leave her was absolutely medically necessary. But it killed us emotionally b/c we were not there. I knew she was in great care and Abby assured me she was in a quiet area. What sticks out the most is Abby called me to give an update and mentioned Missy wanted to cuddle with her when she opened the area Missy was staying in. She said that was cute and Abby went out of her way to hold and comfort her. That made my day and I almost lost my composure. Abby deserves recognition, and she sure has our admiration and appreciation, as well as the rest of the staff. Thank you!

--Ryan H.

March 6, 2018

Loving Team of Heroes

Lucy has always been my little girl and since the time of her loss, the staff at Perrin-410 has been so wonderful to me. I will never forget Brian for coming out to my car to carry her little body in as I kissed her for the last time. Dr. Ramsey has to be proud to have such an awesome loving staff of young heroes! As tough as it has been, you have all helped me where no one else could. Your love and hugs to Lucy, Ethel and me will never be forgotten!

--Tim C.

June 15, 2017

Above and Beyond

Dr. Ramsey goes above and beyond in his work. He has taken care of my animals from minor infections and abscesses to diabetes and even took care of my father’s cat when it was hit by a car. I have taken a cat into the clinic in the middle of the night and Dr. Ramsey has stayed past closing to care for it and he has saved more than one of my pets when I thought for sure it was impossible.

--Fred R.

May 25, 2016

Pleasantly Surprised

I was pleasantly surprised at the time Dr. Ramsey spent with us. He explained everything to us so well and made sure we understood. He was very nice and empathetic. I never felt rushed, he made us feel like we were the only clients there even though the clinic stays busy.

--Kristy S.

May 25, 2016

Very Convenient

The hours at this clinic are from 7am to 11pm which in the past has been very convenient. One time when I was gone over Christmas, Dr. R. even called me just to let me know how he was doing!! Now that's service!

--Susan L.

 

May 25, 2016

Compassionate Group of Professionals

Our family dog of 15 years was on her last leg on a Sunday and we found this very caring, compassionate group of professionals. They made a very stressful and sad moment easier by the way they took care of our Rose. They were very reasonable on their charges and even extended us a discount. A few days later we received an envelope with a poem and Rose's paw print. Wow, a keepsake that I would not have thought of that is helping my family to heal. We also received a hand written sympathy card later in the week. I can't thank them enough for their care. I will definitely keep them in mine if and when we add to our family.

--Tom K.

 

May 25, 2016

The Staff was Kind

I had to put my first dog I ever owned to sleep today. By far one of the hardest things I've ever experienced. The staff was kind, sensitive, and professional.
As my girl fell asleep for the last time, I heard the vet who administered the sedative/painkiller whisper "we love you".
That touched me, and made it a little easier to endure what was happening. So if you want to take your pet somewhere where the staff is loving and caring, I recommend Perrin-410. Thank you from the bottom of my heart
.

--Daniel J.

 

May 25, 2016

Took Her in Minute

They took her in the minute we got in the door and were very kind. I want every animal clinic and shelter to care as much about their pets as much as Perrin-410 does.

--M.D

 

May 25, 2016