
We brought our 13 year old cat Missy in today. We’ve been seeing Dr. Ramsey with our pets for 15 plus years, and trust him and his care completely. And the other doctors. We had to leave Missy for several hours as urine needed to be extracted. I don’t leave pets. Ever. My wife reminded me that Missy was in the care of Dr. Ramsey, and would be fine. I immediately agreed. There is such an incomplete feeling, as always, when you leave a vets office with an empty pet carrier. My wife works from home and I chose to work from home that day too. We were so worried b/c Missy gets so scared. If people come over, she hides. Going to the vet, she buries her head in our arm pits as that makes her feel protected and safe. To leave her was absolutely medically necessary. But it killed us emotionally b/c we were not there. I knew she was in great care and Abby assured me she was in a quiet area. What sticks out the most is Abby called me to give an update and mentioned Missy wanted to cuddle with her when she opened the area Missy was staying in. She said that was cute and Abby went out of her way to hold and comfort her. That made my day and I almost lost my composure. Abby deserves recognition, and she sure has our admiration and appreciation, as well as the rest of the staff. Thank you!
--Ryan H.